At Jhb Plumber, we take your privacy seriously. This privacy policy outlines how we collect, use, and protect your personal information when you visit our website, https://jhbplumbers.com, and any other sites we operate. We are committed to safeguarding the privacy of our users and ensuring that their personal data is handled with the highest level of care and respect.
Information We Collect
We only collect personal information when it is necessary to provide you with the best service possible. The information we collect may include but is not limited to:
- Personal Identification Information: such as your name, email address, phone number, and billing information.
- Non-Personal Information: such as browser type, IP address, pages visited on our website, and general site usage data.
We collect this information through fair and lawful means, and always with your consent. We will clearly explain why we are collecting the data and how it will be used.
How We Use Your Information
The personal information we collect is used for the sole purpose of providing our services to you. For example, we may use your contact details to:
- Respond to inquiries
- Process service requests
- Send you relevant updates or offers related to our services
We will never use your information for purposes that are incompatible with the services you’ve requested, nor will we share your personal details for unrelated marketing or commercial purposes without your explicit consent.
Data Retention and Protection
We only retain your personal information for as long as it is necessary to provide the services you’ve requested, and in accordance with applicable legal obligations. We are committed to protecting the information we store and use commercially reasonable measures to prevent any loss, theft, unauthorized access, or disclosure.
These protection measures include encryption, secure access controls, and regular monitoring to safeguard against data breaches or misuse.
Sharing of Your Information
We respect your privacy and do not share your personal information publicly or with third parties unless required to do so by law, such as complying with a subpoena or other legal process. We may also share information with trusted service providers who assist us in delivering our services, but these providers are required to maintain the confidentiality of your data and use it only for the purpose of assisting us.
External Links
Our website may contain links to external websites not operated by us. Please be aware that we have no control over the content and practices of these external sites, and we cannot be held responsible for their privacy policies or how they handle your personal information. We encourage you to review their privacy policies before sharing any personal data with them.
Your Rights and Choices
You have the right to access, modify, or delete the personal information we hold about you. If you do not wish to provide certain personal information, you are free to decline, but please understand that this may limit your access to certain services or features of our website.
If you have any concerns about how your personal information is being used, or if you wish to withdraw your consent, please contact us directly, and we will address your concerns promptly.
Changes to This Privacy Policy
We may update our privacy policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the “Effective Date” at the bottom of this page. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your personal information.
Acceptance of This Policy
By using our website, you acknowledge and agree to the terms of this privacy policy. If you disagree with any part of this policy, we recommend that you refrain from using our site or providing us with any personal information.
Contact Us
If you have any questions or concerns about our privacy practices or the way your personal information is handled, please feel free to contact us via our contact page.